Not resolved
1.7
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Website
0 comments

Update by user Apr 21, 2016

Gm contacted me and after several attempts to have the manufacture take some responsibility, which they will not, Nb liebmans is allowing me to exchange this sofa for one that is of better quality. We will see how this goes.

Original review posted by user Mar 21, 2016

This is by far the worst furniture I have ever purchased!Nb liebman will not do anything about it and said that the manufacture considers the quality that I received as their normal!

WOW. Is it normal for your cushion to begin to flatten after 4 months in a home where only 2 people live, who work full time ...I weigh 115 lbs and work 50 hours a week, so my furniture get "sat" on very infrequently..how about the wood frame that you can feel with every part of your body...the arms, the foot extender...all hardly cushioned...and lastly..the HOLE when you recline ...my grandkids hide in there!

This is their idea of quality...never again will I ship Nb Liebmans..and never again a klaussner!Had trouble uploading pics...see the hole below..that is because the back is slightly reclined...besides your butt falling into it and your back aching like a mother...kids fit nicely in there and fall down under sofa making it an extremely dangerous piece of furniture!

Reviewer is in unhappy mood. This person is quite happy with selection and stated that there is a room for improvement of quality and lack of knowledge. Please immediately contact the author of this review to discuss bad quality of klaussner reclining sectional and associated monetary loss in the amount of $3300. Nb Liebman Furniture needs to "let me return this piece of crap and get a better quality piece of furniture with a salesman who knows good stuff" according to poster's claims.

Other people also mentioned klaussner reclining sectional in their reviews. You may find this information helpful for further shopping at Nb Liebman Furniture. You can also consider other companies suggested by the author: Ashley Furniture, Wolf furniture or Lazboy.

Had an Experience with Nb Liebman Furniture?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Mypillow - Patented interlocking fill scam Mypillow "I Do not like my pillow it got more firm every time it was washed.Was not getting anywhere with customer service so I decided to do a little surgery on..." Read more Rooms To Go is a total scam, especially for its "Force Field" project Rooms To Go "The quality of RTG furnitures sucks! And their so-called "Force Field" treatment is a total scam!!!! Purchased one Cindy Crawford Sidney Road sofa, one loveseat and one ottoman from RTG's supercenter..." Read more My experience with CliqStudios has been excellent. CliqStudios "I spent a considerable amount of time shopping around including quotes from Lowes and Home Depot for shaker style kitchen cabinets. I used Kraftmaid as the comparison. The retail quote..." Read more Peeling Leather Sofa from Ashley Furniture Ashley Furniture "We purchased a leather sofa and love seat from Ashley Furniture,Springdale, OH in November 2008. I have paid around $1000 for these.It has not been 3 years since our purchase..." Read more McGeorges RV - Poor quality repair and didn't care McGeorges RV "Took RV to get roof inspected cleaned and sealed to look like the picture behind the counter. After taking 2 more weeks to get to it than quoted, they left..." Read more Poshmark - Just DON'T DO IT! Poshmark "I wouldn't advise ANYONE to sell high dollar or expensive items on Poshmark. I sold another seller a Gucci handbag, I showed a photo of the only damage to the..." Read more Bluegreen Resorts - A Ruined Much Needed Vacation!Bluegreen Mountain Loft Resort Bluegreen Resorts "Checked in on 08/13/17 & checked out on 08/20/17. This was a spur of the moment get away as my husband had been ill & recently had surgery. When I..." Read more Harbor Freight Tools - Harbor Freight Sand Blast Cabinet Harbor Freight Tools "I purchased a sand blast cabinet online from Harbor Freight.com a few weeks ago. When it arrived the box had busted open on the ground in front of my shop...." Read more